About Us

Your Business, Your Customer, We Care

Mestari Adjusters –

Partners in delivering the claims promise

With over 280 people spread over 11 offices and a turnover in excess of RM30 million, we are one of the largest loss adjusting companies serving the Malaysian insurance industry.

Over the years, we have expanded our operations to provide our clients a wider office network, to serve them better.

Our people and our network are the strengths upon which we build our national business reputation. Our team of adjusters includes chartered loss adjusters, chartered insurance practitioners, civil and structural engineers, mechanical and electrical engineers, lawyers, financial adjusters and mariners who are all available nationwide to investigate and resolve claims irrespective of magnitude and complexity. We are a firm believer of having the right person with the required skills for the job. To serve the industry, we have over the years established various specialist units, including those handling Motor Own Damage, Theft Investigation, Engineering & Construction, Liability & Recovery, Special Investigation, Takaful, Marine and Major & Complex Losses.

Our extensive office network, the largest in Malaysia, provides us the edge, and with the people, enables us to handle in excess of 50,000 claims annually.

Our clients – insurers, brokers and corporations – expect better, faster, more cost-effective services as required by their customers. We are listening to their needs and are ever-improving to meet their requirements. They have made promises to their clients especially upon a loss and we are part of the channel to facilitate the delivery of these promises.


Mission Statement

We aim to be the first choice provider of loss adjusting and claims-related services in Malaysia and the region by providing our customers with a team of well-trained and committed professionals who will respond to their needs by means of technical excellence and service. 

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